Privacy Policy

Depending on how you use Xentiqa, we may collect:

• name
• email address
• account login information
• authentication details
• subscription details
• billing related information
• contact form submissions
• messages sent through our platform
• AI prompts and user interactions
• uploaded documents or files
• device and browser information
• cookies and session data
• IP address and technical diagnostics
• analytics and usage information

Information may be collected when you:

• visit our website
• create an account
• sign in using authentication providers
• subscribe to services
• use AI tools or AI assistants
• upload content or files
• contact us
• purchase products or services
• engage with consulting or project work

We may use personal information to:

• provide and operate Xentiqa services
• manage accounts and subscriptions
• authenticate users securely
• process billing and payments
• deliver AI generated services
• improve platform functionality
• monitor security and abuse
• respond to enquiries
• deliver project based services
• meet legal and compliance obligations

Information submitted into AI tools, prompts, chats, uploaded documents, or automation workflows may be processed to deliver AI functionality.

Users should avoid submitting highly sensitive confidential information unless explicitly supported under an enterprise or contractual arrangement.

AI processing may involve third party infrastructure or AI model providers where required for service delivery.

Xentiqa uses secure authentication systems to manage user sign up, login, account sessions, identity verification, and access control.

Authentication and account security services may be provided through trusted third party identity providers, including services such as Clerk, Google, Microsoft, or other secure login providers.

These providers may process limited account information such as your name, email address, profile image, connected login provider, session information, and security related metadata in order to authenticate users and protect accounts.

Xentiqa displays its own branding and user experience, but some authentication infrastructure may be operated by trusted third party providers under their own privacy, security, and data processing terms.

Payment transactions may be handled through third party payment processors. Xentiqa does not necessarily store full payment card details directly.

Billing records and subscription status may be retained for operational, accounting, fraud prevention, and compliance purposes.

Xentiqa may use cookies, session identifiers, analytics tools, and similar technologies to improve performance, security, and user experience.

These may collect technical usage data, browser information, interaction metrics, and performance diagnostics.

We may share information with:

• authentication providers
• payment processors
• cloud hosting providers
• AI infrastructure providers
• analytics platforms
• security service providers
• professional advisers where necessary
• legal or regulatory authorities where required

Xentiqa may serve users globally. Information may be processed or transferred across jurisdictions where our providers or infrastructure operate.

We use reasonable administrative, technical, and operational safeguards to protect information, but no system can guarantee absolute security.

Account login security may rely on trusted authentication providers, encrypted sessions, secure access controls, and industry standard protection methods.

Information may be retained as reasonably necessary for service delivery, subscriptions, billing, legal compliance, security, dispute resolution, and legitimate business operations.

Depending on your location, you may have rights to access, correct, update, delete, restrict, or request a copy of your personal information.

You may contact Xentiqa to request support with privacy or account data enquiries.

Xentiqa may use trusted third party services for authentication, hosting, payments, analytics, AI processing, security, storage, communication, and support.

These providers may process information according to their own terms, privacy policies, data processing agreements, and security practices.

Xentiqa is not intended for children under the age required by applicable law. We do not knowingly collect personal information from children without appropriate consent.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

For privacy questions, account data enquiries, or requests related to this Privacy Policy, please contact Xentiqa through our contact page.